Monterrey>> Other
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Health & Care  Medical Insurance Call personnel with specific questions.
Money Physicians Refer to the PTA phone book
Car Care Pharmacies Refer to the PTA phone book
Driving Information Hospitals  Refer to the PTA phone book 
Mail, Email Miscellaneous
Tutoring
Radio Stations
Vets Dr. Martinez, Dr. Cantu - animal Hospital on Vasconcelos (8378-4747)
There are two bilingual vets in that hospital.
Newspapers
TV & Cable
Spas & Massages The San Pedro Spa on San Pedro ( 8335-0005) is a full-service Spa and Salon. It is highly recommended, though a bit expensive. There are many other spas and salons in the San Pedro area. Ask around to find other options.
Phone
Renting Videos
Cinema
Hair Cuts Laylas on Humberto Lobo is good for manicures and pedicures.
Spa San Pedro is a full beauty salon. 8335-0005
Centrito has a few cheap places for men - ask around.
‘Avant Garde’ is an expensive hair salon
Ask around as people go to various places.
  Emergency Numbers Refer to the PTA phone book

Other>>Money

Banking Machines You will receive money when you arrive and your bank card with orientation.
You can only take out 5000 pesos per day, or the equivalent in dollars ($500 USD).
You pay extra when you use another bank’s machine.
Your bankcard may be used as a debit card as well.
Most machines do not accept deposits.
Bankcards from home might work, but only for withdrawals.
If you accumulate a substantial amount of pesos (especially at Christmas and the end of the school year), it may be wise to exchange them for dollars to avoid the possibility of a devaluation.
Your school ATM card can be used at most ATM machines and in most stores as a debit card in the USA and Canada.
Personal effects insurance Available through the school based on a list of personal items that you have. Itemize it with approx. value to get a quote on the cost of the insurance. You need to take pictures of your valuables, jewelry, etc. This is a great, relatively inexpensive option, especially before it is too late.
Exchange Offices Most banks and the American Express office on San Pedro exchange dollars. The exchange place on Gomez-Morin and Orinoco is open until 5:45 p.m.
Exchange Rates: NY Federal Reserve Bank
and International Monetary Fund.
Paychecks You will receive two paychecks a month. The first is pesos only and will include your housing stipend (which is present on your paycheck but not in your paycheck as this is only a paper trail--the school takes care of all rent payments). The second includes pesos and the US dollars check. All pesos payments are deposited in your local account (which the school sets up for you) and the US dollars are deposited in the state side account (which has also been set up for you by the school).
Traveler's checks, credit cards Get them at the bank or American Express office, however, many places do not accept them. A credit card is better; cash is best.
Money Orders These can be made at the bank, in person.
Lost bank cards or checks Check with the Business Manager's Secretary in administration, extension 4403.
Salary and benefits payments Refer to the Orientation Booklet
Credit Cards and Checking Accounts Refer to the Orientation Booklet

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Other>> Car Care
Car permits: initial & renewal process It has to be done at the border in Reynosa (McAllen), Pharr or Nuevo Laredo.
In order to bring your vehicle across the Mexican border, you need your proof of Mexican insurance, a credit card (with credit still available), a driver's license and your car title in your name (if you don't hold the title to your car, your registration, in your name, can serve). Also have the name of anyone else that will be driving the vehicle - i.e. your spouse. If you and your spouse will be driving the car, it’s important that both names are on the registration, insurance and ownership. Otherwise, you could be in danger of having your car impounded if an official stops you while another person (not on the title and registration) is driving your car. Obviously, lending your car to someone in Mexico is also risky for the same reasons. Insurance policies do not help when cars are impounded by ‘Hacienda". The only officials who can take your car are from Hacienda. The Policia and the Transito are different. Only Transito will give you parking and speeding tickets.
When you first cross the border, you will follow the small blue signs on the side of the road that say "Car Permits". In Laredo, they aren't right next to the border crossing, so you have to drive a bit in the residential area as you follow the signs. You will finally arrive at a big building with a tall cement wall all around it. This is where you get car permits and visitor permits. In McAllen it is a different place, same process.
Once you enter the building, ask which line to enter to get your car permit and they will first send you to get a copy of your documents. Then they will have you fill out some paperwork and you will take all of that to another window. At this second window, ask for a 6 month permit. They will ask some more questions and take your credit card to scan it. This is so that they can fine you later if you do not come back to cancel your car permit when you leave. Eventually they will give you a sticker (check the dates on the paperwork) to put on your front right windshield of your car. They may even come out with you to put it on the car. That's it. You're done. Be sure to keep the paper work that they give you that the sticker was attached to originally. This will be shown to any official that wants to verify that you have permission to have your vehicle in Mexico and that it is in your name. They ask for this paperwork at the next check point about 25 kms down the road from where you crossed the border.
There are mixed messages about whether or not you need to renew this car sticker when it expires. Some people have said that you don't because it is automatically valid as long as your FM3 is up to date. Other people have said that it is better just to go back when it expires to get a new one. When you renew your sticker/permit, have them attach it to your FM3.
When you want to leave Mexico permanently or if you're going to take your car out of Mexico permanently, you must go back to the border to have it officially canceled. When they cancel your car permit, they will also tear up the paper that they scanned your credit card on. If you don't do this, they may fine you at a later date.
Also refer to the Orientation booklet, sections Travel by Car and Having a Car to complement this information.
Car maintenance Refer to the PTA phone book
Insurance The administration office can help arrange insurance for the weekends or you can use Insurance Express in McAllen, (from Mexico 1-800-331-2045). They take info over the phone. Or you can buy it over the border.
The two companies used for yearly policies seem to be Sanborn’s and International Gateway. Rates vary a great deal so it is suggested that you get quotes from both before buying.
Note (repeat): Only the names on the registration are entitled to drive the car. Lending a car could present problems, such as the car being seized. You need to be in the car if someone else is driving it.
Some insurance companies offer the option to insure your vehicle for all of Mexico or only for Nuevo Leon. It has been suggested that you can save about $150 US if you only insure your vehicle for the state of Nuevo Leon. Then, when you want to travel outside of the state in Mexico, you just call the company with the day that you’re leaving and ask for extra coverage for the days that you’ll be out of the area. However, this can quickly add up to the amount you saved by not buying insurance for all of Mexico.
Check the Orientation Booklet, Insurance Companies
Wash/wax it Men on the street will offer to wash and sometimes wax your car. Both the inside and outside will be washed. 30-50 pesos seems to be the going rate. If someone knocks on the door and offers, be careful, because people have had things taken. Ask around for names from others.
School custodians also may offer to wash your car before their shift starts.
Safari (on Vasconcelos) and Tubos (on Gomez Morin) are car wash services.
Car parts and equipment Most parts can be found at a "refaccion" store (tienda de refacciones o refaccionaria). It can be cheaper if a receipt is not required. Some foreign cars need to have parts shipped in.
Pep Boys in McAllen is also quite well stocked.
Dealerships Check the yellow pages. Most dealers are here. Dealerships in Monterrey are cheaper than in Garza Garcia. More keep popping up each year. Ask locals for their advice and info.
Gas Stations

Pemex is the name of Mexico’s Gas Company. You may have oil, air, and other fluids checked. If you get great service, you may choose to tip (5-10 pesos). It doesn't hurt to keep an eye on the gas pump. Double check that the pump has been reset to zero and then, as the attendant finishes up, double check that the peso amount you asked for has been reached.
Gas can be of a poorer quality and many people have chosen to use additives or to buy ‘premium’ gas. ‘Magna’ is regular gas, "Rojo" is premium. Additives can be bought at the gas station or in major dept. stores etc.

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Other>> Driving Information
If a traveler is involved in a vehicle accident resulting in damages or injuries to another party, the driver can be arrested and detained by Mexican authorities until a settlement is arranged with the injured party. It is not uncommon for all drivers involved in an accident that results in bodily injury to one or more travelers to be detained and all cars impounded until the cupability has been sorted out. Depending upon the extent of damages or injuries to the other party, the traveler may face charges filed by the Mexican judicial authorities. For additional information concerning Mexico driver's permits, vehicle inspection, road tax, mandatory insurance, etc., you can contact the Mexico Government Tourist Organization (MCTGO) at 1-800-44-MEXICO
   
Vehicle Importation Permits

Last changes to the regulations affecting those with cars that have license plates from the U.S. or Canada.
For people who registered their car on their tourist visa, it is necesary to cancel that car permit and obtain a new one that is linked to your FM-3.

Therefore, we are recommending that teachers in this situation should cancel their current car permit and obtain a new permit. There are two ways you can do this:

  1. The next time you drive to the Texas border, cancel your current permit before you leave Mexico. On your way back into Mexico, stop and obtain a new car permit.
  2. The lawyer who handles our FM-3s is able to do this for you for a $1,000 peso fee. With this method, you would not have to drive to the border, cancel your permit, and obtain a new one.

Choose your method, but we strongly advise you to not ignore this alert. We would hate to see someone get hassled, fined, or have their car impounded because of a problem with their car permit. If you want to use the services of the lawyer, or if you have any questions about this, please contact Lucy Uribe.

For people with expired car permits tied to valid FM-3's, It is not necessary to renew your Mexican car permit as long as your FM-3 is valid. You might want to keep a copy of Article 106 in Spanish in your car in case you are questioned about it. For answers to car permit issues, please refer to the following web site: http://www.legalservicesinmexico.com/. There is a comprehensive article titled: "The Sticker Issue, What Happens to a Car Import Sticker during the FM-3 Visa Renewal Process." As well as a link to Article 106 of the Mexican customs law, in both English and Spanish.

Maps It’s a good idea to get a Guia Roja (found at Sandborn’s or Soriana). It has all the streets of Monterrey in a handy book. AAA and CAA have Mexico maps. If you need a map to drive within Monterrey please click here. If you are driving to Monterrey, please click here.
Driving in Monterrey

The best advice to give the international community for coping with Monterrey traffic is to always be prepared for the unexpected.
It is indeed a different driving world here.

Some "tips" that may come in handy, or even save your life:
For one, don't come to a full, complete stop at a stop sign (Alto) until you have checked first in your rearview mirror
to see if the car behind you has the same idea.
Remember that many drivers here treat stop signs as YIELD signs.
At cross streets and intersections not controlled by traffic lights or the police, assume that you DON'T have the right of way because, even if you do, it may not be recognized by others.
In addition, when the light turns green at an intersection, don't proceed until you have looked carefully for cars that might come flying through the intersection last minute.
Be careful not to jump green lights, even when you are in a hurry. Be ready for drivers to change lanes without using their turn signals. Abrupt lane changes are common and can easily lead to accidents.
If you plan to change lanes, don't forget to check behind and to the sides.
Passing on the right at high speeds is common.

Here are some important signs you will encounter:
Desviacion. Translates "Detour" but once you're off the main road there may be little guidance from there. Try to have a map handy.
No E. An E with a slash through it means No Parking. Don't risk parking in these areas unless you are prepared to pay a ticket and tow truck bill.
Curbs painted in yellow indicate a no parking zone. A common occurrence is to park in a place behind other cars and find yours towed a few hours later (especially in the Barrio Antiguo).
Caseta de cobro. It is a tollbooth.
Estacionamiento. Means parking. No matter what it looks like, a parking lot is usually safe as long as someone is on duty. Attendants often wear quasi-official tan uniforms.You can tip them.
School zones--enforced 30km/hr.

Accidents In case of an accident, DO NOT move your vehicle. Immediately call you insurance agent. Then wait for a police officer.
Traffic Circles Traffic may exit the circle from all three lanes. Never assume drivers in the far left (the inside lane) will not exit. At times, the second lane is going around the circle and the inside vehicle wants to exit. Use extreme caution at all times.
Rain Many accidents occur when it rains in Monterrey. The roads are extremely slick and hazardous. Be a cautious driver.
Traffic Tickets If you are pulled over for a traffic violation, be polite, accept the ticket and ask where you can pay it (donde pago?). Don't offer to bribe. If you offer to bribe and the policeman doesn't accept it, you could be hauled off to pay a fine as well as the ticket. The officer will ask to take your license and you will get it back when you pay the ticket. It is a good idea to give him your Mexican driver's license or ask to follow him to the police station, pay the ticket and then retrieve your license. Another good idea is to keep copies of your driver's license with you and give him a copy instead of the actual license.
Parking tickets Make sure to never park where the curb has been painted yellow. Also, a red E with a line through it indicates no parking. If you park in these areas you run the risk of being towed.

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Mail/Email/Internet

Use the McAllen address for most things. You are responsible for getting your mail. People often announce if they are going to the states to get it. Both schools have a mailbox for outgoing mail. Pick it up from the library if you are heading to the border. Packages may have a $1 fee for storage.
Some things have arrived by Mexican post, many have not. Mailboxes, etc. on Vasconcelos or Pakmail on Calzada del Valle will deliver to the US for a fee and post from there.
Everyone will have an email address at school. However, if you are interested in having internet in your home, some teachers have used:

Infinitum from TELMEX phone company. (ASDL 512k - 2Mb)
Intercable from Multimedios TV company. (CABLE 64k - 4Mb)
AXTEL (ASDL 56k - 1Mb)
Masternet from AT&T

Tutoring If you would like to earn some additional money, you can sign up in the office to tutor students. It pays approx. $30 - $35 per hour. Usually the chauffeur will bring the child to your house. Tutoring is not allowed on school premises.
Radio Stations 102.1 FM - Classical and Jazz
91.7, 92.5, 98.9, 106.9, 107.7 FM pop music (with loads of tunes from the 70s and 80s )
Newspapers El Norte is online www.elnorte.com.mx but charges for its services.
Thursday’s El Norte has the movie guide.
"The News" from Mexico City is an English newspaper, sold at HEB. "CityNews" is a local English newspaper also sold at HEB.
Sanborn’s, at the mall, carries many English newspapers and magazines.
USA Today can be delivered to your home - expensive - Gustavo Garza 8339-6403
TV & Cable School will help to arrange your cable package, billed monthly to your home.
Cable bills will be deducted from your paycheck. People have also purchased satellite dish systems (Direct TV or ExpressV). Ask around to find out what options other teachers are employing.
You get CNN with the regular cable provided with the cable package.
Phone

Dial 00-countrycode-areacode-phonenumber for international long distance. It will be billed to your apt., and the rates are fairly expensive. You pay for each individual Local Call after you exceed your monthly quota of 100 calls/month. You also pay for each call to a cell phone (including local ones). You can dial cell phones with 044-81- then the cell phone number.

Most pay phones take phone cards (LADATEL Cards), not change, which you can purchase at convenience stores.

Using a Calling card or card number is more expensive than dialing direct. A less expensive option is using a call back service such as Koala Calling. The school can help you set this up.

Another option is for people outside of Mexico to phone you using calling cards.

Consider getting hi-speed internet in your house/apartment then using Skype to make phone calls either computer to computer or computer to regular phone. Rates are approximately 5 cents per minute to the US and Canada.

Paying Phone Bills:
Your phone bill will arrive to your house or apartment. You need to pay it at OXXO, 7-Eleven, HEB, and Soriana up to 3 days before it is due and to Banorte up to the day it is due. Any time after that you must go to pay at the Telmex Building on Constitucion. There is a cash payment machine where you can pay the bill 24/7. Here are the directions.

Travel East on Constitucion.
Take the left exit for Zua Zua (the barrio - downtown)
but just do the Retorno there to head back west.

Follow the service road at the right of Constitucion back until you almost get to Carranza - where the bridge to the Tunnel is.
(go past the big yellow telmex building)
The Telmex building (glass/concrete exterior) is on your right after a big furniture store. There is an open space with one long row of diagonal parking out front.

To get out of there, you have to circle the block. Go to carranza, go north, turn right after Carl's Junior (frame shop on the left has best deals in Mty if from ASFM, big star out front), travel to light, turn right, then you hit Constitucion at the end..

Renting Videos You need a credit card to sign up at Blockbuster and Pegasus. Pegasus accepts phone reservations. Most videos and movies are in English with Spanish subtitles. Pegasus uses coupons that allow you to order videos by phone and pay upon retrieval.
Cinema

There are many cinemas in town.
Cinemark
Cinepolis

Cineteca de Nuevo Leon shows foreign films at their location near the old foundry, 8479-0015 to 8479-0019, for program, extension #2.
MM Cinema is close to school and has ‘recent’ releases.
V.I.P. Cinema in Valle Oriente is super-comfortable with sushi, a full bar, leather, reclining seats, and surround sound. Pricey, but worth it!

© 2002 American School Foundation of Monterrey, A.C.
Last Updated December 17, 2007